Market & lead research
Verified prospect lists and market research.
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08 / 09 · Business Operations
Dependable support for your daily operations.
Trained teams that run the work behind the scenes.
We provide trained operations teams for research, lead generation, ecommerce operations and customer support, managed by a team lead with clear reporting.
08 · OPS
01 / What we deliver
Services in this department
Pick one service or combine several. Each is delivered with a written scope and acceptance checklist.
Customer support
Email and chat support on your helpdesk, in US hours.
Ecommerce operations
Listings, order handling, inventory updates and returns.
Virtual assistance
Inbox, calendar and admin support.
CRM management
Clean records, follow-ups and pipeline hygiene.
Back-office processing
Repeatable tasks done to a checklist.
02 / How it works
Four clear steps
Every project ends with an independent QA review before anything goes live.
- 01
Process mapping
We document the task and the quality bar.
- 02
Team setup
Trained staff, tools access and a team lead.
- 03
Pilot
A short pilot with daily quality checks.
- 04
Run & report
Weekly reports and continuous improvement.
03 / Where it helps
Typical problems we solve
Examples of the kind of work this department takes on.
Orders and tickets pile up.
What we build: A support and order-handling team on US hours.
Reps spend time on research.
What we build: Verified lead lists delivered every week.
Admin work slows the team.
What we build: A virtual assistant team managed by one lead.
Tools we work with
Zendesk & GorgiasHubSpot & SalesforceShopify adminGoogle WorkspaceSlackAsana & ClickUp
04 / Pricing
Simple ways to start
Projects from $1,500. Managed services from $900/mo. Dedicated teams from $2,500/mo. Support retainers from $250/mo. Every engagement starts with a free call and a fixed written quote.
Get a fixed quote →05 / FAQ
Do your teams work US hours?
Yes. Our team works on US business hours.
How do you measure quality?
Agreed metrics, daily checks during the pilot and weekly reports.
Can we start small?
Yes. Start with one person and grow the team as needed.