Technical documentation
User guides, API docs and help centers.
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07 / 09 · Content, Docs & Media
Documentation that helps people use your product.
Clear words, useful docs, engaging media.
We write technical documentation, SEO content and product copy, and produce videos and captions, all reviewed by editors for accuracy and tone.
07 · CONTENT
01 / What we deliver
Services in this department
Pick one service or combine several. Each is delivered with a written scope and acceptance checklist.
SEO content
Research-led articles and service pages that rank.
Product & web copy
Clear copy for websites, apps and emails.
Video production
Explainers, product demos and social clips.
Captions & transcripts
Accurate captions that meet accessibility needs.
Translation & localization
Content adapted for new markets.
02 / How it works
Four clear steps
Every project ends with an independent QA review before anything goes live.
- 01
Brief
Audience, goals, voice and keywords.
- 02
Draft
Research, outline and first draft.
- 03
Edit
Fact-check, style and SEO review.
- 04
Publish
Formatted, published and measured.
03 / Where it helps
Typical problems we solve
Examples of the kind of work this department takes on.
Support answers the same questions.
What we build: A searchable help center with step-by-step guides.
The blog gets no traffic.
What we build: A content plan and articles built around real searches.
Product videos cost too much.
What we build: A repeatable short-video format for every product.
Tools we work with
Google Docs & NotionGitBook & DocusaurusAhrefs & SemrushAdobe Premiere & After EffectsCapCutDescript
04 / Pricing
Simple ways to start
Projects from $1,500. Managed services from $900/mo. Dedicated teams from $2,500/mo. Support retainers from $250/mo. Every engagement starts with a free call and a fixed written quote.
Get a fixed quote →05 / FAQ
Who writes the content?
Our writers and editors, with research and drafting support, and every piece is reviewed by an editor.
Do you follow our brand voice?
Yes. We start with a short voice guide and keep it consistent.
Can you publish to our CMS?
Yes. We can publish directly to WordPress, Webflow, Shopify and others.