Clarity at every stage.

A defined scope, visible progress and an independent review before anything reaches you.

HOW WE WORK

01 / Process

Six steps, written down

01
Discovery
A free call and, for larger projects, a paid discovery phase.
- Goals, users and constraints documented
- Risks and open questions listed
02
Scope & quote
A written statement of work before any build starts.
- Deliverables and acceptance criteria
- Fixed price or monthly rate, timeline, payment schedule
03
Build
Senior-led work in short, reviewable iterations.
- Weekly progress update
- Demo at the end of each milestone
04
Independent QA
Someone outside the build team checks the work.
- Functional, device and accessibility checks
- Issues fixed and re-tested
05
Launch
Staging first, then production with a rollback plan.
- Launch checklist
- Handover of files, documentation and access
06
Support
Warranty period, then an optional support plan.
- Bug fixes within the agreed warranty
- Monitoring and updates on a retainer

02 / Working together

Your single point of contact for scope, schedule and decisions.

Calls and updates scheduled during your working day.

New requests are estimated and approved in writing before work starts.

We work in your Slack, Jira or email, or provide a shared project board.

NDA on request and access limited to assigned staff.

Files, documentation and access transferred as set out in your contract.